Using cutting edge technologies including; natural language, conversational language, AI biometrics and deep learning DisruptCX achieves customer operation savings of up to 70%.
With automation, Omni-channel and personalisation at the heart of our offering we are able to provide your customers’ with the seamless and superior service they demand; any channel, any time.
Headquartered in London, incubated by the ITHR Consulting, DisruptCX are a British firm with a global outreach and a heritage in global systems deployment. No matter where you are based, we can help.
With automation, personalisation and omni-channel at the heart of our offering we are able to provide your customers with customer service second to none. Tailored to them, seamless across all channels and available anytime.
The DisruptCX ethos is truly omni-channel. We will consult with you to understand how you wish to engage with your customers in 2020 and beyond. Providing a bespoke solution that meets all your customers demands and expectations.
We provide automation and cross channel efficiencies enabling your omni-channel contact centre. Deploying Virtual Agents allowing authentication, self service, smart routing and contextual channel handoff. Driving huge reductions in agent time and cost.
As voice becomes your customers interface of choice DisruptCX provides you with a natural language solution that not only automates your voice channel but enables all your customer channels with voice or text. Providing self service for 50 – 70% of your customer interactions.