DisruptCX Customer Management Platform
Aggregates all customer interactions into one place, enabling seamless customer service.
- Best of breed customer management technologies
- Customised to meet your customers’ expectations
- Using AI and Deep Learning to provide you with Virtual Assistants
- Allowing voice and text automation for all channels
- Providing seamless customer experience
- A Hybrid Cloud that is quick and easy to integrate to your existing technology
DisruptCX Natural Language
Enables automation and customer self-service across all of your channels.
- One of the only true conversational language solutions
- Answering your customers' first time every time and automating the voice channel
- Retaining context and interacting exactly as a human does
- One integration serves all customer interaction channels
- Enabling Omni-Channel self-service automation with voice and text
- Providing huge savings and increases in customer satisfaction scores
Allows automated authentication of callers, making identification frictionless.
- Secure Virtual Personal Assistants
- Voice Biometrics driven through conversational language interactions
- No enrollment required as voiceprints are built passively by listening to customer conversations
- Voiceprints continuously monitored during voice interactions
- Combine with TouchID and Facial Recognition
- Easily supplemented with your additional security and verification requirements